How Digital Transformation Can Boost Small Businesses in Raipur

How Digital Transformation Can Boost Small Businesses in Raipur

In today’s fast-changing world, digital transformation is no longer a choice – it’s a necessity. For small businesses in Raipur, going digital means more customers, higher sales, and staying ahead of competitors. But what does digital transformation really mean, and how has it already changed the lives of local entrepreneurs? Let’s explore.

🌟 What is Digital Transformation?

Digital transformation is simply the use of technology and software solutions to make business faster, smarter, and more customer-friendly. It can be as small as starting a Google Business Listing or as advanced as building a full e-commerce website.

🛍️ Real Stories of Raipur’s Local Heroes

1. The Shopkeeper Who Went Online

Ramesh ji, a small kirana store owner in Telibandha, was struggling with big supermarkets. With Jain Software’s help, he created a WhatsApp ordering system and got listed on Google Maps. Today, his loyal customers order directly, and his sales have grown by 40%.

2. A Restaurant That Doubled Its Footfall

One of Raipur’s popular rooftop restaurants wanted more visibility. Jain Software set up their Zomato & Google listings and ran targeted Instagram promotions. Within 3 months, not only did online orders increase, but walk-in customers also doubled.

3. A Startup That Found Its Wings

A young entrepreneur launched a clothing startup from home. With Jain Software’s website development & digital marketing services, she reached customers across Chhattisgarh. Now, she delivers more online orders than offline sales.

🚀 Why Digital Transformation Matters for Small Businesses

1. More Customers Online – People search before they buy. A digital presence makes you visible.

2. Cost-Effective Marketing – Social media ads are cheaper than traditional flyers.

3. Better Customer Service – WhatsApp, chatbots, and websites give 24/7 support.

4. Data-Driven Decisions – Software solutions help track sales, customer behavior, and trends.

💡 How Jain Software Helps

At Jain Software, we specialize in helping small businesses in Raipur transform digitally with:

• ✅ Website & Mobile App Development

• ✅ Google & Justdial Listing Management

• ✅ Social Media Marketing

• ✅ Business Software Solutions (billing, CRM, inventory)

• ✅ Training for digital literacy

🌍 The Future is Digital – Don’t Be Left Behind

Raipur is growing fast, and so is competition. Businesses that go digital will thrive, while others may struggle. Just like Ramesh ji, the restaurant, and the startup founder – your story can be the next success.

📞 Ready to Transform Your Business?

👉 Contact Jain Software today and let us help you take your business digital.

Top 5 Cyber Security Risks To Business In 2023

CYBER SECURITY RISKS

Businesses constantly fight off cyber security risks that might damage their sensitive data, disrupt operations, and harm their reputation in an environment that is becoming more connected and digital. Organizations must strengthen their cybersecurity measures and keep up with changing cyber hazards as 2023 draws closer.

The top 5 cybersecurity issues that businesses should be aware of in 2023 will be covered in this blog article, with a focus on the necessity of strong cyber security services and the contribution of cyber security firms to risk mitigation.

• Phishing attacks

Phishing attacks remain a serious risk for business organizations. Cybercriminals deceive employees into disclosing critical information or downloading dangerous software by using false means like fake emails and websites. Strong email filters, regular security audits to find and fix flaws, and employee education on methods of phishing are all examples of effective cyber security services.

• Ransomware Attacks

Attacks using ransomware are become more and more complex and damaging to businesses. Cybercriminals encrypt private information and demand a ransom to decrypt it. Ransomware is defended against by proactive cyber security firms using a multi-layered strategy that includes frequent backups, network segmentation, strict access controls, and cutting-edge threat detection technology.

• Insider threats

Insider threats present a unique problem since they involve workers or trusted persons who abuse their access to take advantage of sensitive information. Businesses can utilize cyber security services to build strong access restrictions, keep track of user activity, do routine audits, and offer training to build a system of security awareness inside the organization.

• Cloud Security Risks

As cloud computing becomes more widely used, businesses must manage the particular security risks posed by cloud environments. These dangers include the potential for unauthorised access, unsecured APIs, improperly set access controls, and data breaches. In order to reduce these dangers, cyber security firms that specialise in cloud security solutions provide services including cloud security assessments, secure configuration, and encryption methods.

• Internet of Things (IoT) Vulnerabilities

IoT devices open up new entry points for cyberattacks as they grow more common in business environments. Unauthorised access and system failure are all possible as a result of insecure IoT devices. To protect against IoT vulnerabilities, cyber security services should include segmentation of networks, frequent update of firmware, and robust authentication methods.

Conclusion

Businesses will encounter a variety of cybersecurity risks in 2023 that, if not properly managed, might have serious consequences. For businesses looking to safeguard their data, operations, and reputation, understanding the top 5 cybersecurity risks—phishing attacks, ransomware attacks, insider threats, cloud security issues, and IoT vulnerabilities—is essential. Businesses will be able to proactively manage these risks and create a solid defense against changing cyber threats by utilizing the professional skills of cyber security services and deploying comprehensive cyber security services. Businesses may protect their digital assets and uphold a secure environment in an increasingly complicated digital world by remaining watchful and investing in thorough cybersecurity solutions.

With a wide range of cybersecurity services that are specifically designed to satisfy the particular requirements of businesses, HACKERSMIND brings a wealth of experience and expertise to the table. To promote a culture of security awareness, our team of specialists can conduct extensive compliance audits to make sure that regulations are followed, discover vulnerabilities through penetration testing services, and train executives, staff members, and family members in information security.

Businesses can access cutting-edge technologies and industry-standard best practices by working with HACKERSMIND. The ability to keep one step ahead of cyber dangers is made possible by HACKERSMIND, which comprehends the tactics and attitude used by hackers. They take a comprehensive approach to cybersecurity, taking into account risk management, security patches, and incident handling.

Businesses can confidently navigate the complex cybersecurity landscape with the help of HACKERSMIND. Due to our experience, we are able to develop methods that are efficient at protecting digital assets, reducing risks, and quickly responding to security issues.

Increase Online Traffic With These Proven Magento 2 Optimization Strategies

Introduction

As an ecommerce business owner, you understand the importance of having a website that is optimized for search engines. The problem is, it can be hard to keep up with ever-changing SEO trends and algorithms.

Fortunately, there are some simple and effective strategies that you can use to maximize the visibility of your Magento 2 website. By utilizing these tactics, you can increase your online traffic and improve conversion rates.

In this article, we’ll go through some of the best Magento 2 optimization strategies that have been proven to work. We’ll show you how to optimize your store for speed and performance, make it mobile-friendly, and write search engine optimized content. We’ll also cover how to use metadata and Schema markup effectively.

By the end of this article, you will have all the knowledge you need to make sure your Magento 2 website is optimized for maximum visibility in search engine results pages (SERPs).

Analyze Load Times With Magento 2

If you want to increase online traffic to your Magento 2 website, one of the most important steps you need to take is analyzing and optimizing your load times. Load times can have a huge impact on how visitors perceive your website and how quickly they get access to the content they’re looking for.

Fortunately, Magento 2 has several built-in tools designed to help you analyze your website’s load times and optimize them as needed. For example, the Page Speed Insights module measures the performance of different aspects of your website and provides helpful analysis and suggestions for improving load times. Additionally, the Production View feature allows you to see real-time performance data so you can identify potential areas for improvement.

By leveraging these tools, along with other optimization strategies like server optimization, caching, compression, and image optimization, you’ll be able to significantly reduce page loading time and improve user experience on your Magento 2 website—leading to an increase in online traffic.

Optimize Your Homepage for SEO

One of the most effective ways to increase online traffic is to optimize your Magento website for SEO. The homepage of your Magento store is the first thing potential customers will see, so optimizing it is an important part of improving your store’s visibility in search engine results pages.

To optimize your homepage, you want to make sure it includes all necessary SEO elements, such as a meta title, meta description, and keyword-rich content. Additionally, ensure that your images are optimized with proper Alt tags and that you have included internal links wherever possible. Finally, make sure that all URLs are short, descriptive and keyword-rich.

When it comes to boosting online traffic with SEO, the key is to create an effective optimization strategy and execute it consistently. By taking the time to properly optimize your Magento website’s homepage for SEO purposes, you can maximize its visibility among search engine results pages and draw more visitors to your site in no time!

Improve Page-Load Speed With Image Optimization

No matter how well-designed your Magento 2 website is, it won’t matter if visitors don’t stay to explore and interact with it. One of the most effective ways to keep your visitors engaged is to optimize and improve the page-load speed of your website—and one way to do this is through image optimization.

Reduce File Sizes

Most common web images can be reduced in file size without greatly affecting the quality, a process known as compression. Compressing images helps decrease file sizes, leading to a faster page-load time and improved user experience. Consider using image compression tools such as Compressor.io or Kraken.io for best results.

Utilize Scalable Vector Graphics (SVG)

SVGs are scalable vector files that are easy to change sizes without affecting their resolution – making them ideal for images viewed on multiple devices with varying resolutions, from mobiles up to desktop monitors. Implementing SVGs will ensure that each user gets a crisp image regardless of the device they use.

Video and high-resolution photos should also be optimized, while remaining mindful of their larger file sizes and potential impact on page-load speeds. By following these simple steps, you can help increase online traffic by ensuring that your Magento 2 website runs quickly and efficiently!

Automate Product and Promotion Management

Magento 2 offers a range of features to streamline product and promotion management, both of which can help to increase online traffic by keeping customers engaged. Automating these processes will save time and resources while also ensuring that your website is up-to-date and optimized.

Product Management

Using Magento 2’s automated product management tools, it’s easier than ever to keep your online store stocked with the latest products. You can quickly add new products, update prices and availability, create promotions, manage categories and reviews—all without having to spend extra time or energy tracking them down.

The platform also makes it easy to track customer interactions with products, giving you insight into what works best for each customer segment. This makes it easy to tailor your offerings and generate conversions.

Promotion Management

Magento 2 also offers advanced promotion capabilities that enable you to create coupons, discounts, and loyalty programs for more effective marketing campaigns. With automated rules for product prices, sales teams can easily set up flash sales or roll out special deals with just a few clicks.

You can also customize promotional messages for each customer segment to ensure that they’re tailored specifically for that segment’s interests. By doing this, you’ll be able to increase customer engagement and cultivate loyalty over time—all while increasing online traffic in the process!

Implement an Effective Security Strategy

Implementing a comprehensive security strategy is essential for any Magento 2 website. In order to protect your site from malicious threats and unauthorized access, you need to put in place both physical and web-based security measures.

Firewall

The most important step you can take is installing a firewall on your Magento 2 website, which will act as your first line of defense against potential cyber-attacks. This will enable you to filter incoming traffic and block any suspicious activity.

Security Policies & Procedures

In addition to a firewall, you should also create a set of security policies and procedures that specify the measures that must be taken in order to secure your website. This will include things such as choosing secure passwords, regularly running scans to detect potential vulnerabilities, and updating software on a regular basis.

SSL Certificate

Last but not least, ensure that your website is using an up-to-date SSL certificate for encrypted communications between the server and the client. This will help protect sensitive information such as credit card numbers from being intercepted by malicious actors.

Leverage Magento 2 Extensions to Bolster Performance

Your Magento 2 website can be made much faster and more secure through leveraging specialized extensions. Magento 2 extensions can help bolster existing features and add new ones, such as enhanced security, better search engine optimization, faster performance, and more.

Security

One of Magento 2’s most popular extension categories is security. With a security extension, you can easily secure your website from malicious activities that may put your website at risk. These extensions also provide additional features, such as protecting against brute force attacks and cross-site scripting, as well as DDos protection and spam filtering.

SEO

Another great use for Magento 2 extensions is to boost your visibility on search engines. Extensions such as the Meta tags extension and the URL rewrite manager allow you to customize meta tags and page URLs for improved SEO results. Other extensions like the SEO optimization suite provide more in-depth search engine optimization capabilities with automated meta tags generation and automatic sitemap generation.

Performance

Finally, some great performance extensions are available to help optimize Magento websites for faster loading times. Extensions like image optimizations or minification tools can help minimize the size of files being sent over the web while also improving loading speeds. Also, a content delivery network (CDN) helps to serve files faster by using servers located around the world to deliver cached versions of files closer to their destination points.

Conclusion

Ultimately, by taking advantage of Magento 2’s advanced optimization features, you can boost online traffic and sales. It’s not just about attracting new visitors, but also about keeping existing ones coming back. Optimizing your Magento 2 website can help you create a more user-friendly website that is easy to navigate. By ensuring your website’s content is kept up-to-date, your website can be properly indexed by search engines. Additionally, making sure your website loads quickly and is optimized for mobile devices will help ensure more visitors have a positive user experience. Implementing all these proven strategies will help you take your Magento 2 website to the next level and make sure it stands out among your competitors.

Why Does Your Business Need A Responsive Website?

We all know that in today’s world, the usage of smartphones, laptops, and other devices is increasing at a very fast rate. So, to promote your business you must have a website from a Best website design company in Raipur. 

Having a website helps you in many ways such as increasing your reach among customers, and establishing you as a brand along with being cost-effective.

However, having a website on the internet is not enough, you must have a responsive website for your business. You need a responsive website so that it looks better on every browser, & device and loads faster. Following are the points which will describe the importance of a responsive website for your business:-

Responsive Website Loads Faster

The loading speed of the website is the first thing that a person looks for when they visit any website or web page. As the technologies are increasing at a rapid rate, the patience level of everyone is decreasing.

There are so many websites a person can visit so you must give the best experience to the user. Your website must load faster than your competitors to rank high on search engines. Otherwise, visitors can also leave your website and go for others. Here, a top-notch Best website design company in Raipur– Jain Software can help.

Helps In High Conversion

It is proven beyond doubt that a responsive website helps in converting common visitors into customers. If you have a responsive website then you can convert the person who just came to visit your website into your potential customer.

A person always searches for a website with the best user-friendly experience and if your website is capable of giving that then they will return to your website again and even recommend it to others. You should always provide your customers with the best user experience by having a responsive website from a website design company in Raipur so that they will recommend your website to their friends and families. 

Increased Search Engine Ranking

A responsive website leads to better search engine ranking. Your search engine rankings will also improve with a responsive website. It has been stated by Google itself that a responsive web design improves the SEO of your website. 

There are so many benefits of improved SEO performance like your website will get on top searches, it helps you reach more people, it leads to better user experience, and others.

Long Term Saving

A responsive website helps you save money and time. With a responsive website, you don’t need to create different versions of a single website. A responsive website is very easy to maintain and thus it results in saving time. 

It saves you money as you have to pay only for the development and maintenance of a single website to a Best website design company in Raipur.

Make You Look, Professional

A responsive website looks professional and better. From fonts to colors, everything looks professional in a responsive website. A responsive website is also flexible i.e. you can make changes to it when you want or whenever there is a need. That’s the prominent reason for businesses choosing to contact Jain Software- A website design company in Raipur for website design and development.

Gives A Competitive Advantage

Responsive websites give you a competitive advantage over other competitors. You can attract more audiences when you adapt responsive websites for your business. These types of websites provide the customers with the best user experience such as it loads fast, providing relevant information, and other features like scrolling, zooming, and more.

If you adapt to responsive websites then you go one step ahead of your competitors or at least you can catch up to the competitors who have already adapted responsive websites by contacting a Website design company in Raipur for their business.

Final Word

In this blog, we have come to know the importance of a responsive website. Nowadays, in this competitive environment, a responsive website is very necessary for any business to have. 

If you have a responsive website then you are one step ahead of your competitors and also a responsive website helps in engaging more audiences. In short, the major benefits of responsive websites are: cost saving, improving ranking, faster loading, high conversation, brand establishment, etc. 

Like hundreds of other businesses, now it’s your turn to contact Jain Software- the leading  Best Website design company in Raipur for having a website that will be loved by visitors as well as search engines. 

Jain software in mobile application development

Jain software in mobile application development

Jain software in mobile application development has a proven track record of value-added solutions for society, industries, businesses, organizations, and administrative departments. Jain software develops and designs custom-built mobile applications for both iOS and Android platforms. We have a large pool of expert developers who are proficient in AI and ML technologies. Jain software in mobile application development is an award-winning company. Jain software is committed to navigating the ship of creativity and innovation to create the pioneer mobile solutions. It helps to solve the client’s problems effectively. Innovation is the key to unlock success. And we have successfully proved it. Let’s come together and create an innovative business that directly brings you success. Because for us- Sky is the limit.

Why choose Jain software as your pioneer mobile app development service for your business?

If you are looking for intelligent and innovative solutions for your business and want to outgrow your business, Jain software is the perfect place for you. Choose smartly-choose wisely-choose Jain software. Yes! You heard it right. Many reasons will show you why Jain software in mobile application development is your business’s superior choice. And you get all the sure-fire solutions for all your tedious problems. You get the perfect and concrete customized Mobile app solutions-right at your fingertips. Jain software in mobile application development works on innovative ideas and provides the outstripped top-notch results. It will help our customers to achieve big wins in their business.

Why choose us- Jain software in mobile application development delivers solutions that create value-

• Jain software is one of the innovative and pioneer companies in mobile application development.
• Jain software provides all the intelligent solutions from planning, testing to marketing.
• Jain software provides solutions that are centric-oriented and quality-oriented.
• Smooth and reliable execution from start to finish ensures the completion of the project on time.
• Jain software in mobile application development has a personalized and effective engagement model to meet diverse needs and solutions.
• UI and UX designers who have prominently experienced in developing mobile-friendly and attractive application designs 
• You can enjoy the hundred percent quality assurance on all mobile applications with outstanding support facilities round the clock.
• Jain software in mobile application development offers all the wide-ranging mobile solutions from mobile app design to mobile app development.
• Jain software also offers cross-functional mobile app development.
• Jain software has extensive experience in working with diverse domains.
• Jain software offers exceptional user services. – To transform your imagination into reality. You don’t need to push the panic button. It is the concrete responsibility of Jain software.

Jain software end-to-end services

Jain software in mobile application development offers a lot of end-end services for their customer. Therefore, it the perfect one-stop solution for all mobile application development services.

Android app development

Jain software has the profound industry experience and knows how to convert the basic idea into a successful mobile development. We have a large pool of proficient developers competent in Android SDK, JDK, JSP, and SQLite domains. They will help you to create the most viable and interactive mobile application. 

UI design 

Providing your business to strive successfully on the digital platform is our expertise. We will help you to create exceptional design solutions. We make an attractive and compelling design that provides you with brand loyalty, and your visitors get attracted and become your customers.

iPhone app development

 Jain software in mobile application development has already developed over 1000 iPhone apps in different categories. Our dedicated team will strategically create and great iPhone application that will help you target your potential buyers.

iPad app development 

With the deep understanding and expertise of native iPad apps development, we ensure developing the top-notch iPad app that adds value to your users and helps you achieve a victorious triumph in your business. 

Web app development

If you want to give your customers the experience of engaging mobile sites and apps, we have an experienced mobile web app development team. They will ensure you deliver the best mobile-friendly sites and help you to attract your target audience.

Cross-platform mobile development

Jain software ensures the best offshore Development services and helps in creating custom mobile app development. It runs smoothly and perfectly on multiple platforms for both Android and IOS devices. 

Jain software builds application solution for all niches

Jain software in mobile application development solutions for all niches. We have experienced mobile app developers who can deliver robust mobile application solutions. No matter in which category your niche falls, our collaborative and synergetic mobile development team will be there to create the best mobile app for you.

Jain software in mobile application development works in the following niches-

• Healthcare
• Logistics
• Education 
• Retail
• Finance
• Wellness and fitness
• Oil and gas
• Transportation
• Travel
• Social Network
• Event
• Productivity
• Investment and tax management
• Parent controlling
• Safety
• Online shopping
• Voice translation
• Augmented reality
• Telemedicine
• Artificial intelligence-powered chatbots
• The graphical Restaurant reservation system
• Instant messaging and social networking
• Money management
• Blockchain-based
• Charity finder
• Book review finder
• Parking finder
• Natural disaster alerting
• Calendars and timers
• Grocery app

The World-class Mobile app company

Jain software in mobile application development has helped a lot of businesses to create their success stories. Why have we achieved a great triumph in mobile application development? The reason is quite profound and insightful. Because we always welcome modern technologies and innovations. And we dive deeper to achieve top-notch results with our diligent and sheer efforts. We always hit the big wins. And when our clients approach us, we exactly know which is the legitimate path that boosts their sales and wins a sure-shot success. Jain software is not a company- it has become a brand because its customer made it. Our customers are our valuable assets, and we take care of them with utmost care and support. We listen to clients thoroughly and deeply, understand their expectations and create the products that make their business radiant like a shining star. Our customer trust is our priority, and we dedicatedly pursue it.

Jain software Mobile app development process

Jain software in mobile application development is one of the leading companies that successfully delivered more than 1800 projects. We become successful in doing that because of our profound mobile app development process. Our development process is one of the bulletproof models that let us comprehend clients’ needs and expectations and provide them with exceptional solutions.

1. Analysis of the requirement

• Understand our client
• Apprehend client’s requirement
• Put forward the solution.

3. App development

• Writing code
• Converting design documentation into actual software

4. Integration and testing

• Application testing
• Make it 100% bug-free

5. Implementation & deployment

• The actual implementation of the crafted solution
• Deploy it the app store
• The user is ready to try out the application

If you aim to get your business’s profound and incisive success to blossom, Jain software in mobile application development is the legitimate solution.

If you are looking for the perfect solution, Jain software is here to help you with the most viable solution. If you have any queries, feel free to contact us.

Contact us: https://www.jain.software/contact-jain-software/

Email id: start[at]jain.software

we are available for you round the clock.

CYBERCRIME AND LAWS – ANTI-NATIONAL ACTORS

Cyber crimes are witnessed since past few years and there is geographical growth in these cybercrimes recently. Normally Cybercrimes are defined as Crimes committed with the use of the Internet as well as mobile technologies and where there is the use of electronic data. Emergence and fast acceptability and adaptability of Social Media, as well as mandatory use of Digitalisation in every walk of life, have added much-needed fuel in the fire.

As regards to Laws are concerned India does have a strong cyber legal regulation in form of Information Technology Act 2000 as amended in 2008 but a poor understanding of the provisions and lack of dedicated investigation force are the major obstacles in obtaining desired control over the cybercrime and punish cybercriminals. The Statistics published by NCRB for 2016 gives whole insight about Cyber Crime investigations and judicial approach to the same.

I would like to focus the discussion on suggestive or corrective measures as according to my belief it’s the need of the hour.

The Cybercrimes are growing largely due to Lack of Cyber Awareness among the million of digital illiterate users, Lack of understanding of modus operandi of Cybercriminals, Jurisdiction issues, Non-cooperation or hurdles in investigations by many agencies, Lack of proper and quality investigative skill developments in investigation officers, Poor mental mindset and lack of preventive policing from the police departments. When these all factors are put against Cyber Criminals who have the most talented and most updated technological innovations at their discretion, it can be certainly said that this is the Golden era for Cyber Crimes and Cyber Criminals!!!!!!

When all these activities coupled with active State sponsorship for the cybercriminals the situation becomes more grim and gloomy.

1. Digital Illiterate Users- We are proud to announce that India is the population of most digitalised users and we have the largest users on social media as well as in terms of data consumption is concerned. But we miss one important factor that these large classes of users are totally unaware of the traps laid for them by cybercriminals on every stage of their digital activity. Most of the users don’t understand how the internet technology works but the argument is so is the case with automobiles; where you need not understand the technology but can drive the same. I think this comparison is totally vague and those who provide these counter-arguments are living in a fool’s world. While allowing driving automobiles like 2-wheelers as well as 4-wheelers a basic test is conducted and the licence is issued to drive the vehicle if the person successfully passes the test. Does anyone know about such minimum qualification test to use digitalised mediums or gadgets? Sadly there are no such tests to assess or determine minimum digital literacy required using these digitalised technologies and this lack of knowledge is really the primary cause of concern and needs to be addressed on war-footing. How many people know about https and how to identify between genuine e-mail and fake mail? This is what I meant from Digital illiteracy. How many people can even identify the fake callers pretending to be calling from your bank or shopping website and offering for encashment of loyalty bonus or so? Forget these questions, how many people know the basics of strong password and sharing of passwords. How many people have even changed the first PIN allotted to them by the bank?

So there is huge task to create digital literate people in India and primarily due to Digitalisation is a priority area of all government as well as banking services.

1. Lack of Understanding of modus operandi of Cyber Criminals – This lack of understanding is from both the sections of society i.e. Digital users as well as law enforcement agencies. Recently it is the belief of the people that all that they see on the Internet is true and True only. The users even never think twice prior to initiating any action on response to any offer or opportunity seen by them on the internet. So this haste in decision making thinking that this is lifetime opportunity provided to them and if they don’t grab the same with both hands they will miss the same, is what I am referring to about ignorance of modus operandi. Many people believe in the callers for enhancing in credit card limit by their bank or encashment of reward points or such other tricks of the cybercriminals. As far as the police are concerned they simply scold or blame the complainant for his action and make the entire complaints non-cognisable one and thereby waste precious investigation opportunity and time. Many a time’s police take the matter very lightly where it could lead to someone’s loss of life also. There was an incident which could be highlighted here. A fake FB account of the girl created and it was posted on that account that, “I am suffering from Cancer and last few days of my life”. When the person reported the matter to local police, police sat quietly on the same and didn’t think it proper to investigate the matter with utmost urgency and instruct FB for delete of the same. The mental trauma and agony suffered by that person for the next 15 days were unimaginable. So the modus operandi of criminals must be publicised for the attention of the larger audience and the police should also be able to assess the possible quantum of damage which could happen.  

1. Jurisdiction Issues – These are the best tools available to agencies to avoid the investigation of any cybercrime but at the same time they forget that by this avoidance to investigate cybercrimes they are in a way benefitting the cybercriminals rather than helping the victims. As policing is State subject and police normally very strictly follow the Jurisdiction while reporting/investigating any matter. Jurisdiction of police is clarified by various court decisions as well as provisions of various acts. Normally it is a place of occurrence of crime or the place where either victim or accused normally resides. This definition of jurisdiction could hold good as far as physical crimes are concerned but for a cybercrime where there is the involvement of multiple locations in a single crime, it’s a curse for the victims. They are required to run from one police station to another to register a simple complaint and where I T Act makes it crystal clear that Cyber Crimes provides for Global jurisdiction to law enforcement agencies. These so-called jurisdiction issues are creatures of the police officials who want to avoid the investigation or hide their ignorance about the investigation of cybercrime. So jurisdiction could not be an issue for avoiding registration of the complaint and police should proactively approach the investigation.

1. Non-cooperation and hurdles by many agencies – There are many agencies involved in cybercrime investigation like banks, payment gateways, website hosts, internet service providers, mobile service providers, online shopping portals, social media websites, mobile manufacturing companies, e-mail providers and so on. And many of these agencies are located outside India. So for investigating a single cybercrime, there are many procedural hurdles like International cooperation treaties and privacy norms of the different countries etc. So to overcome these non-cooperation challenges is presently the biggest hurdle in cybercrime investigations. These factors coupled with the active participation of State actors make things more complicated and worst. As Cyberspace does not have any territorial boundaries, No state can control or regulate the same. This non-supremacy of any State or Body over the cyberspace is largely exploited by Cybercriminals.

1.  Lack of proper and qualitative investigative skills in investigation officers- This is an area where a lot of improvisation is required. As these crimes are totally new and are committed with the use of technology, many investigative officers are not comfortable with the same. As they are trained in traditional policing they practically find themselves at a dead-end when it comes to cybercrime investigation. So proper and qualitative training is the need of the hour for effective cyber crimes investigation.

1. Poor mental mindset and lack of preventive policing- This also needs to be changed by 180 degrees. Presently it is belief of many investigative police officers that cyber crime investigation is not their cup of tea and hence they avoid the same. Neither they are able to predict the fall out of non-investigation or impact of the same on society. If investigations are not-initiated at all then it sends a very strong and wrong message to the criminals that investigative agencies are not competent enough and there is no fear of arrest in criminal’s minds. They will enjoy a free hand in committing cybercrimes. The investigating agencies should firmly believe that as crimes are committed with the digital medium, there are bound to be some traces of digital footprints left behind by the criminals. There could b every rare possibility that digital foot-prints won’t be available for investigation purpose. There is more than one location to look for, for the digital footprints. Data can not be deleted forever from the machine /device and only it can be hidden in some form. So a positive mindset and firm belief about the basic rules of Information Technology can make a lot of wonders in cybercrime investigations. Proactive policing is another area where a lot needs to be done. It is routine practise that crimes below certain amounts are not even investigated by the police or there is a tendency of registering the crimes as a non-cognisable offence so the investigation is not carried out. So change in mindset coupled with proactive policing will send very positive signals to the cybercriminals as well as to the large users and they will also come forward and share some valuable inputs.

So by initiating positive measures, there could be a sea change in cybercrime investigation in India. As far as anti-national elements and their financial and information support is concerned there needs to cover a lot of distance to a country like ours where we are practically dependent on companies outside India even for sim card to forensic investigative tools. 

The world has recently witnessed Cambridge Analytica incidence and presently Facebook is also facing enquiries across the world by many parliaments regarding alleged Data Breach. These social media are turning out to be major anti-nationals for many countries and it all depends on which side of the battle you are!!! Edward Snowden has disclosed the project Prism being carried out by Pentagon and Julius Assange has exposed through wiki leaks the confidential communications between many important dignitaries and diplomats. So Financial and Information supports are available to various anti-national actors by other countries in whose eyes they are fighting for the genuine cause against the mighty government. Its all matter of perception and will go on forever.

To conclude I can say that Cyber crimes are growing at a large pace and our laws regulating them should be very vibrant and dynamic. There should be fast track trials in matters of Cyber crimes which will act as a deterrent for cyber criminals. There should be more synchronisation amongst various stake-holders for proper sharing of knowledge and information.

Advocate Mahendra Limaye is Cyber Legal Consultant and practises Cyber Litigations before High Courts as well as Adjudicating Officers across various States in India. He is techno-legal professional with diploma in mechanical engineering and Masters in law with post-graduate diploma in Cyber Law and Information Technology. He has submitted his Thesis for Award of Doctorate Degree (PhD) to RSTM Nagpur University.